Frequently asked questions · Working with Vintro Pro

What happens to a sold piece in the app?

It leaves the marketplace. It does not leave your list — and that is deliberate.

Sold is a status, not a deletion. The piece disappears from the marketplace at once, but the row stays, with the purchase date, purchase price, sale date and selling price. That is exactly what you need to prove your margin, and it respects the retention period.

What happens when you mark a piece sold

Marketplace

Gone at onceThe piece disappears from the marketplace.

Your list

The row stays
  • purchase date
  • purchase price
  • sale date
  • selling price
So you can prove your margin.

Instagram

A comment underneathThe post stays up; the comment points to the marketplace.

Sold is a status, not a deletion.

It is also what feeds your margin VAT overview: purchase and sale side by side, per piece, per period. If the row vanished, that overview would have to be rebuilt from invoices every quarter.

On Instagram the post does stay up. That is why a comment noting the sale and pointing to the marketplace appears automatically under the post of a sold piece — the Instagram API cannot change the caption itself.

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Also worth knowing

Can a sold piece disappear from your list?

No. The temptation to delete a row as soon as something sells is strong, but that is precisely the moment you need it: the purchase price and date are your evidence for the margin, so keep them until well after the sale. In the UK six years, in Belgium seven; in France ten years for an electronic register, from each entry (R321-6-1), and five years for a paper register, from its closing (R321-6).

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How long must you keep purchase records?

In Belgium seven years for your VAT records — brought back from ten to seven by the law of 18 December 2025. In the Netherlands seven years. In France ten years in practice: invoices and an electronic register ten years, a paper livre de police five years after it is closed. In the UK six years (VATA 1994 Sch. 11 para 6(3)). For a piece that stays in stock longer, HMRC advises keeping the purchase records until it is sold: without them, no margin.

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Every piece with its purchase price, photo and origin in one place

Vintro Pro keeps, per piece, what you paid, when, and where it came from. Your stock list and your margin VAT build themselves while you work.

30 days free, no card number.